Legal notice
Seller
Enishi LLC
Store Name
ENISHI HOBBY
Representative
Ryosuke Araki
Business Address
Osaka, Japan
Detailed address information will be provided promptly upon request, in accordance with the Specified Commercial Transactions Act.
Contact Email
Telephone Number
Website
https://enishihobby.myshopify.com
Product Prices
All product prices are displayed on the respective product pages.
Additional Fees
Customers may be responsible for additional charges, including:
- Shipping fees
- Customs duties
- Import taxes
- VAT/GST
- Brokerage fees
- Bank transfer fees (if applicable)
Accepted Payment Methods
- Credit Cards
- PayPal
- Shopify Payments
- Other payment methods displayed at checkout
Payment Timing
Payment is due and collected at the time of purchase.
Order Processing & Shipping
Orders are generally processed and shipped within 3–7 business days after payment confirmation.
Delivery times may vary depending on destination, customs clearance, carrier operations, weather conditions, holidays, and other factors beyond our control.
Returns & Exchanges
Returns or exchanges are accepted only if:
- The wrong item was delivered
- The item arrived with significant damage
- The item is substantially different from its description
Customers must contact us within 7 days of delivery.
Returns or refunds will not be accepted for:
- Change of mind
- Minor packaging or box damage
- Manufacturer paint variations
- Customs duties or import taxes
- Shipping delays
- Damage occurring after delivery
Return Shipping Costs
If a return is approved due to our error, ENISHI HOBBY will cover reasonable return shipping costs.
Returns for customer convenience are not accepted.
Purchase Limits
We reserve the right to limit quantities purchased per customer or per order.
Disclaimer
ENISHI HOBBY shall not be liable for delays, losses, or damages caused by shipping carriers, customs procedures, natural disasters, government actions, or other circumstances beyond our reasonable control.
Due to the collectible nature of hobby products and figures, minor box wear, packaging imperfections, or age-related deterioration may not be considered defects.