Shipping policy

Shipping Policy

Thank you for shopping with ENISHI HOBBY.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Shipping Methods

We ship worldwide from Japan using trusted carriers such as Japan Post, EMS, DHL, FedEx, and UPS.

Shipping methods may vary depending on the destination country and package size.

Estimated Delivery Times

Please note that delivery times may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and package weight.

Customs & Import Taxes

Buyers are responsible for any customs duties, taxes, or import fees imposed by their country.

ENISHI HOBBY is not responsible for delays caused by customs clearance procedures.

Tracking Information

A tracking number will be provided via email once your order has been shipped.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery or the expected delivery date.

For any shipping-related questions, please contact us at:
support@enishihobby.com

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